Testimonials > 

Testimonials


We at Joseph Schubach Jewelers want every client to wear their new moissanite jewelry with pride and to recommend us to everyone.

Therefore we take special care to treat every client as we would want to be treated ourselves. So when our happy clients take the time to share their satisfaction with our jewelry and our service, we are thrilled! See for yourself - below are actual emails we have received in the past few months.

Let us exceed your expectations!
 
Got the pkg......LOVE IT! It's amazingly real-looking!!!!! Thanks Erin for all the help you provided in answering my questions. Also thank you Elissa for your coordinated effort with Erin in getting my package to me timely. You are both very polite and professional and as a customer I really appreciate those qualities. We're very happy with the quality of the piece and look forward to other purchases in the future. Thanks again to you both!
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Sherry Sheridan, Wow! Just received my ring and what can I say - another fabulous job. Your company is just amazing. Best customer service I have ever seen. The ring is perfect and looks better then the day I got it! Thanks again Sherry. I am very happy. Kimberly
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Joe, this is beautiful!! Really, no buyer's regret at all, not a smidgen! Everyone should have one of these!! At least one! Wow, I'm so impressed. And thank you so much for your direction. Mille Grazie!!
Sharon 		$0.00      
Dear Elissa, You are by far the best! They are most definately tears of excitement....you have been just awesome. You have made me feel like this means as much to you as it does to me and that just adds to this whole experience making it that much more special....you are truly a gem..very sweet. Thank you for sharing in my excitement and for putting your heart into this project...I will never forget your kind words, dedicated efforts and impecable service...you are my customer service hero. I'll look for it tomorrow and let you know as soon as I get it. Thanks again for everything. Sincerely, Cindy
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Elissa and everyone I just had to take a moment to thank Schubach for making such beautiful jewelry.
My husband-to-be and I both have purchased our wedding rings from Schubach, and we couldn't be more proud of and happy with our purchases. I've been wearing my engagement ring now for almost a year (our wedding is in 10 days!), and nearly everyday, I get at least one compliment on how beautiful the ring is. I can't stop staring at it, myself! My fiance and I took it along with the matching band to a local jeweler to have the rings soldered, and the jeweler could not believe the beauty and clarity of the stone! We didn't tell her it wasn't a diamond of what she guessed to be VS1 or VS2 quality! She had nothing in her case to compare with what I had on my finger. Thank you again for making us both very, very happy! Sincerely, Claudia 		$0.00      
I just wanted to send a quick thank you for the recent moissanite solitaire engagement ring I ordered from Schubach Jewelers. It's fantastic! I asked my girlfriend (of 9 years, so it wasn't too scary) to marry me, and she loved the ring. I think moissanite is particularly appropriate in my case since I'm a geologist. And it has gotten her _serious_ attention! So we're both very happy with the ring - the stone, the setting, the cut - overall. Thanks so much!
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Oh my gosh!!! I just received my ring and earrings. Oh my gosh!!! I love them and can't wait to show them off. They are so much nicer than the ones I saw at Las Vegas. I am so pleased to have learned of Schubach Jewelers and I am certain that I will be a lifelong customer. Please pass along to everyone involved my thanks for all of the wonderful customer service. Schubach is undoubtedly top notch in all respects. Thanks again, Penny
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Joe, I received the ring yesterday. She's going to absolutely love it. It's beautiful, even better than I expected! Just out of curiosity, roughly how much would that ring have cost if it had an average 1/2 carat diamond? Thank you so much for everything! If I ever need more jewelry in the future, I know who to turn to!!!! Should I give her the ring pop too or just eat it myself? I'm not really sure about that one. Have a great day! Bill $0.00      
Again, I'm amazed by the personal touch!!! (I work in customer service, have trained on the concept for many years and some people just don't get it --- you, my friend, have it down pat!!)
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Hi! I just wanted to take a moment to let you, and everyone at Schubach know that my new ring is stunning! Thanks again for all your patience and hard work! My wedding day is going to be more beautiful because of you. Thanks
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Hi Erin, I received the order yesterday. I can't find the right words to express how happy I am, not only with the quality of the ring, but your service and support which is second to none. Even my wife, who loves real diamonds, was in awe to see my ring. The only problem now is, she also wants one. I think you've won another customer for life. Best regards, Ernie
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Dear Erin, I have a confession to make. I ordered earrings from another Moissanite on the Internet. The price was a little lower, and I figured, why not? It's the same Moissanite. Well, it's NOT the same Moissanite! Maybe the stone was the same, but the setting made it look like costume jewelry. I had those earrings packed up ready to return within about 60 seconds of looking at them. Then I ordered from Schubach and I am SO happy with my beautiful earrings that go with my gorgeous three-stone ring. Don't worry. I've learned my lesson. It's Schubach all the way. Anne
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Dear Elissa and all the staff at Schubach Jewelers I had been looking at your website and admiring the beatifull jewelry for quite some time before I had the courage to take the plunge and order. Your website is very user friendly and before I could blink I had my order confirmation in my inbox. Further to my surprise, the postman was at my door with my new "diamond" earings and pendant within five working days (almost unheard of in Australia!!). The fire and brilliance of the moissanite stones is absolutely spectacular, not to mention the quality of craftsmanship in each piece. As we speak I am proudly flashing my "diamonds" around Australia. Thank you very much to everyone at Joseph Schubach Jewelers. You will definietly be hearing from me again!! Yours Sincerely, Monika, Australia. $0.00      
Dear Erin & Elissa, Today I received the 1.25 ct. ring for my wife for Christmas. It's rare that I correspond with a vendor, but I have to let you know the stone and setting are both spectacular. I truly appreciate the excellent customer service and in particular the personal way you both handled my order and shipment. I know that my wife will be thrilled. As a S.C. state employee and partly because this was not the first marriage for either of us, I could not afford a wedding ring for my new wife. Now, at 57 and recently retired, I was basically in the same financial "boat." When I found Schubach on the web I was both intrigued and skeptical of Moissanite, but I must tell you that I am completely satisfied with my purchase and know my wife will be also. Again, thanks for your professional and personal courtesy and attention to detail. I also wish you both the warmest of holiday seasons. Please pass this email along to the managers and/or owners of Joseph Schubach. Jim
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Dear Joseph, I recieved my new Moissanite 2 ct. earrings and I am blown away by thier beauty! Charles & Colvard really hit a home run with these jewels! Thank you as I am tickled pink! Best Regards, Marta $0.00      
Sherry, I would like to compliment you to your Boss, if you will tell me how to do that, I most certainly will do it. Your Company is most fortunate to have you. I put a huge amount of weight on Customer Service. I know, I was an aid to Legislators,,,,,,I am also a stock holder in Charles and Colvard. I really do believe that this stone (the moissanite) will become more important as more people become aware of it. Thanks again so very much, Elizabeth $0.00      
Sherry, I received the ring yesterday and boy was princess cut the right decision. It was already a nice looking piece of jewelry but now I'll be the envy of many women in my area. It looks like a custom made ring and I suppose it is. When asked about it, I'll simply say my jeweler in Arizona, Sherry made it up for me (smile). Thank you so much for you guidance and care, and we'll be viewing your site again to see what's going to be next. Very happily yours, Dr. John A. and Mrs Audrey
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Dear Sherry, I just wanted to thank you for your kindness and outstanding personal service. I love the fishtail engagement ring and band that my boyfriend and I chose together. We are now engaged! After the ring arrived, he couldn't wait even 24 hours to propose! I am sure that my sister will be back when it is her time to get engaged too. Thanks so much! Kimberley
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Hi Sherry, I just received my ring and it looks beautiful!!! Thank you for the great customer service and the workmanship is awesome!! I will probably trade this ring in on a bigger one in the future and will ask for your help on that as well. Thank You Again, Constance
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Dear Elissa, The ring had eventually arrived in time. It looked beautiful. Thank you very much. I will certainly entertain to shop at your online store again. And, I will place my order earlier next time. Thanks very much. Regards, Tin
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Hello Elissa: We are still sailing however, I wanted to express my overwhelming joy at receiving my ring on time and with such excitement! I opened the box and my heart jumped with JOY............ it was and is so beautiful.... Thanks again and I will be in touch! My birthday is in March and my right hand needs a playmate for my left... Warmest regards, Trey
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Elissa: WOW! You are the best!!! I am so very happy... This is my dream ring and I cant stop starring at it :-} Thank you so very much for getting it to me in time for Christmas and our special cruise... Feel free to send the other ring back( without a center stone) at your pleasure. My secretary will be here after January 4,2006. Again, Thank you ...We are both so very happy! Warmest Regards, Trey
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Joe Schubach, The ring was delivered around noon and we are entirely pleased. Thank you for your fine service and you made one fine lady very happy. Ray
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Sara, My order arrived today and I am extremely pleased!!!! I don't usually make such a purchase over the internet and had my doubts, but you and your company came through for me, beyond my expectations. My ring is absolutely gorgeous and I love it! Thank you for your prompt service and a beautiful product. The stone is even better than seen on the internet website, as pictures cannot do it justice, and your customer service has been outstanding. You have done everything promised, even earlier than originally stated in the initial correspondence. I will certainly recommend your company and web-site to friends and family. Thanks again. Debra
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Erin, Thank you for your message. The personal attention gives me confidence in your work. I look forward to seeing the ring again. A beautiful ring for a beautiful person. Tim
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Hi Erin, I keep coming back because I just love your jewelry--every time I check out your site, you've got new, great stuff! Thanks for letting me know about the timeframe. I expected that this one might take a while. I'll look forward to your e-mail! Karen
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Sherry Sheridan, Thank you for your prompt response. You guys have been great and have made this a very pleasant experience. Everyone we spoke to was very eager to help, even if the request seemed to be asking for too much! It is easy to see why your company is successful. I look forward to doing business with you in the future. Thank you, Ryan
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Good morning Sir. I recently was researching the purchase of an engagement ring with a moissanite stone. I selected your company based on your informative website and competitive pricing. I would like to acknowledge the outstanding service Elissa provided to me during my work with your company. Elissa was knowledgeable about the product, prompt to reply to any inquiries I had, attentive to details, conscientious in assuring that my needs were being met, followed through on all aspects of the process, and always very professional and courteous. Her quality of service is a testament to her commitment to her job and representative of the quality of your company. Please feel free to share this communication with Elissa if you deem appropriate. I plan to make future purchases with Schubach and hope that I will have the pleasure to work with Elissa again. Kind Regards, Charleen A.
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Hi Joe, I just have one thing to say about my new ring..."WOW!!!" It is beautiful. I went out last night with some friends and their jaws dropped to the floor when they saw my hand. Thank you so much for all of your work. And tell Lani thank you for talking with me about the design. I am so glad that I went with the round instead of the princess cut stones. I know I will enjoy this ring for a very long time and hope to be back doing business with you all again really soon! Thank you so very much I love my ring. Thanks again, Sharon
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Dear Joe, The ring arrived on Saturday as expected. It is beautiful. She (and her friends) were floored. Of course she said "yes". Thank you very much to you and your staff for the wonderful, personalized assistance. If you ever need a testimonial on the quality and value of moissanite....I would be pleased to. Thanks again! Doug
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Joe, The ring is absolutely beautiful. She loved it madly and was running around showing it off to everybody. Her only complaint was that her face was hurting from smiling too much. Thanks again, and I'll definitely come back to you all for more jewelry. Michael
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Hi Joe.... My heartfelt compliments to the Jeweler. It is a beautiful piece and know that she will enjoy it! The band has substance and the finished product is very beautiful. Was not sure when I started this venture if buying offline was a good thing...but you changed all that. Hopefully we will stay in touch through business. Also too Joe, if you know what you currently pay for cartridges for your printer...my prices are less than all the majors and substantially less than anyone online. We are a manufacturer that specializes in HP toner product. My Best to you and yours and you will hear from me shortly. Take care Craig
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Joe Schubach, My ring arrived in the mail yesterday and it is aboslutely beautiful!! It looks a thousand times better than I imagined it would! We are very impressed with the Moissanite! So much more sparkle and character than a diamond! When it is in the sunlight, it is almost blinding! We thought we may replace the stone with a diamond down the road when we could afford it, but I love the Moissanite so much I doubt we will do that! Thanks for your great service! We are definitely pleased! Andrea and Chad $0.00      
Hi Joe, We received the ring yesterday. It's really quite beautiful! We were a little apprehensive about buying moissanite, but compared to the diamonds that we have, the moissanite stones are actually more striking and beautiful. Thank you for keeping us posted on the order and sending it out to us overnight. In all, we are thrilled with the ring and extremely pleased with our buying experience. No doubt you will hear from us (and all our friends) again soon! Thanks again, Kristin and Thomas
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Hi, Got the package on Saturday. The ring is beautiful! Just what I expected. Thanks again for the special handling. I'd recommend you to anyone interested in buying moissanite. Happy Holidays. Ann
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Sherry Sheridan, Hello, just wanted to let you all know there that she loves the ring. She was very surprised that I had it, so it was a good surprise. She has nothing but shining praise for it and she said if she could have designed what she wanted for her ring, that's what it would look like. She loves the sapphires and diamonds. Of course, I am quite happy with it as well and also happy that she loves it so much...probably more than I do, heh. Thanks very much! We'll probably be seeing you all sometime within the next few weeks to look at some bands. Thanks again, Paul
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Hello Sherry, Just received my cross today! It's stunning! It was certainly worth the wait! The chain length is perfect! Thank You so much for the great customer service! I will look forward to seeing you again in the future! Have a Happy Blessed Holiday:) Ernest
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Dear Sherry, I hope you and your family had a great Holiday weekend. As you know mine was very joyful. The proposal was over the dinner table with the entire family around and the RING caused so much commotion! My entire family was pleasantly surprised with our ring and were even more surprised with the brilliance of our "diamond". Needless to say, we made a great choice by choosing Schubach, and look forward to purchasing matching wedding band. Thank you again for helping me make my dream come true. If it was not for the affordability of the moissanite, my finance and I would have had to settle for a much smaller ring and not the quality that we were seeking. Continued success at Schubach!

Very proud fiance',
Gladys 		$0.00      
Elissa, Hi! I recieved my order number SO7240 (2.5 carat moissanite with .24 side stone ring) on Friday Dec 29, 2006, and I just have to say that this is the most beautiful ring that I have ever seen. This ring is exactly the type of ring that I have dreamt of, but never found. I have ordered from you all before, I have a 3 stone bypass ring that gets many compliments daily. Elissa was perfect when she helped me order my 3 stone ring and she was with this purchase also. I appreciate how she took the time to understand me and added additional details to my ring such as the 6 prong head. The ring took my breath away and I am certainly glad that once again I ordered from you. I would like to send my three stone ring to you all for cleaning/buffing and checking of the stones. Is that possible? I really would like to work with your store instead of taking the ring to a local jeweler.

Thank you
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