Joseph Schubach, CEO and Head Jeweler
Growing up in his father's jewelry stores, Joe has been immersed in the jewelry business since he was a child. With decades of experience in both jewelry design and customer service, Joe's ultimate goal is to give all his clients a shopping experience that's easy, hassle-free and ultimately rewarding.
Jewelry is an incredibly personal purchase. It's important that all our customers receive the guidance and support they need to make the right jewelry decisions," he says.
"Whether you work with me directly or with one of my expert staff members, I promise you'll always be treated with respect - and that your new jewelry will take your breath away."
Patient and always willing to answer questions, Joe has built his business on the belief that choosing the perfect jewelry for those once-in-a-lifetime moments should be as exciting and memorable as the jewelry itself.
Beth Nicastro, Customer Service and Sales
If there's one thing Beth loves about working with Joseph Schubach Jewelers, it's the joy her customers feel when they put on the jewelry of their dreams for the first time. Since 2006, she's been helping clients find that perfect piece, drawing upon more than a decade of customer relations experience to provide unparalleled service every single day. "My favorite projects are the custom designs," she says.
"I love it when a customer sends us a photo out of a magazine or a drawing from their imagination and we bring it to life."
Whether it's a one-of-a-kind creation or a simple wedding band, Beth's goal is to listen to your needs and work with you to deliver exactly what you're looking for - and to build a relationship with you that will last for years to come.
Sara Corwin, Customer Service and Production Manager
Since joining Joseph Schubach Jewelers in 2005, Sara's greatest love has been making dreams come true. Using her more than seven years of customer service experience, she listens carefully to all her customers, ensuring that every client she works with understands the process and knows what to expect - and is absolutely delighted with their jewelry purchase.
"My favorite memory so far has been a client who came to us after being burned by two other jewelers on his custom ring order," she says. "He was so hesitant, but we spent days making him feel comfortable. When he came to see his ring for the first time, it brought him to tears. It was amazing - there wasn't a dry eye in the whole office."
No matter what you're looking for, Sara's goal is to ensure you're 100-percent comfortable with your purchase - and 100-percent delighted with your new jewelry.