Joseph Schubach, CEO and Head Jeweler
I love this business, I love designing and making amazing jewelry, and I love working with people to create their family heirlooms.
Growing up in my father's jewelry stores, I have been immersed in the jewelry business since I was a child. With decades of experience in both jewelry design and customer service, my ultimate goal is to give our clients a shopping experience that's easy, fun and the experience of a lifetime.
Jewelry is an incredibly personal purchase. It's important that all our customers receive the guidance and support they need to make the right jewelry decisions, Whether you work with me directly or with one of my expert staff members, I promise you'll always be treated with respect - and that your new jewelry will take your breath away.
We’re here to answer all of your questions. We’ve built our business on the belief that choosing the perfect jewelry for those once-in-a-lifetime moments should be as exciting and memorable as the jewelry itself.
When I tell people I'm in the jewelry business, they expect me to be dripping in jewels......then I explain that I like "making" it and not necessarily "wearing' it.
The jewelry itch started in high-school (1980), and by my sophomore year in college I knew I wanted to continue on in some level of the industry. After graduation, I narrowed my focus down to waxcarving only and opened my own studio on Chicago's Jeweler's Row in 1990. I've always been a perfectionist, so the self-imposed pressure of nothing short of excellence sharpened my skill, and I became VERY good, carving custom pieces for some of the most prestigious jewelers in the city and metro area.
I still describe myself as a waxcarver (model maker) by trade.....even though it's considered "old-school" production nowadays and I'm among the dinosaurs. I still enjoy sitting at the bench and carving, because it doesn't feel like work. In fact, the more difficult and detailed the project, the more I like it. We jewelers are crazy that way.
Production manager is an ideal position for me because I'm passionate about people and our craftsmanship. The customer's order becomes my order. I personally inspect, match and choose each loose stone, as if it were for me. I monitor the A to Z progress of each order so we can honor important deadlines. My heart goes into treating our customers like they're a part of our family.....and I love it.
I discovered my love affair with jewelry at a young age, jewelry shopping with my mother, thus beginning my obsession with any and all sparkly things. I have a passion for design and a great eye for detail, and am just as excited about your custom design projects as you are. I love to help create beautiful, one of a kind, heirloom quality pieces that will stay with you for generations to come.
As well as helping you with your custom designs, and working with Joe on Schubach’s signature designs, I serve as our social media ambassador, posting all of our fabulous pics and videos, and replying to all your Facebook, Etsy, and Instagram questions, comments, and messages. Reach out to me on social media, and I will be happy to help you with whatever dream piece you have in mind.